Flydubai, Dubai’s first low cost airline, and DNRD have joined forces to announce a unique partnership to provide a self-service facility for customers to book and purchase their flights in one transaction.
The new facility, which was launched at Arabian Travel Market (ATM) today, will be available at six DNRD kiosks strategically placed around Dubai, at locations including Dubai Terminal 2, The Ministry of Labour, and the Twar Center, with plans for additional machines to be placed in the city’s malls in the future.
H.E. Mohammed Al Marri, Director General of DNRD, said: “The new service is in line with Dubai Government’s vision for the future of the Government (e-government), and His Highness Sheikh Mohammed bin Rashid Al Maktoum’s vision of making the very best use of technology services within Dubai. The self-service kiosks allow customers to make visa queries, print visas and book flights at the same time, making the travel process infinitely quicker and simpler.”
In addition to making new bookings with the world’s fastest growing start-up airline, customers can also modify or pay for existing bookings with cash or credit card, reinforcing flydubai‘s commitment to making low cost travel accessible to all.
The self-service machines are a quantum leap in the travel sector’s technology revolution; they are operated via a touch screen, and incorporate a pin-code visa scanner, printer and connect to DNRD staff should customers need assistance.
Commenting on the service, Ghaith Al Ghaith, CEO of flydubai, said: “The past few years have seen great developments in the electronic services provided for travellers, and we strive to embrace these advances. We are very proud of our relationship with DNRD, and will continue our commitment to a providing flexible and convenient service.”
To book flydubai flights, the kiosks link directly to www.flydubai.com, on which customers can make bookings, select optional extras, such as checked baggage, or a seat with extra legroom, then complete payment using cash or credit/debit card.
flydubai operates from the modernised Terminal 2 building on the north side of Dubai International Airport.